Market Chatter: Coles Group, Woolworths Test Facial Recognition Technology to Thwart Crime

MT Newswires Live
Aug 17

Coles Group (ASX:COL) and Woolworths Group (ASX:WOW) are said to be testing facial recognition technology as a way to prevent crime at their outlets, the Australian Financial Review reported Monday.

A Woolworths spokesperson confirmed the completion of a trial but declined to say whether the tech will be operated in Australia, according to the report, which noted that big chains in Victoria have seen increasing crime rates.

A Coles spokesperson told MT Newswires that it does not currently use facial recognition technology and has not done a trial using this technology. Coles performed a "small, one-off, controlled proof-of-concept test of the technology" without using customer or employee data, the spokesperson said. Woolworths did not immediately respond to a request for comment.

(Market Chatter news is derived from conversations with market professionals globally. This information is believed to be from reliable sources but may include rumor and speculation. Accuracy is not guaranteed.)

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