Yelp announced on Tuesday that its AI voice solution, Yelp Host, has processed over 1 million restaurant phone calls since its launch in October 2025, with monthly growth averaging 38%.

Alongside this milestone, Yelp introduced over a dozen new features for the service, including integration with OpenTable, native support for takeout orders, 16 new languages, and custom voice options.

How Yelp Host handles calls

Originally designed to help restaurants automatically manage reservation and inquiry calls, the update now allows Yelp Host to directly handle takeout orders for the first time.

Through the foodservice integration platform Stream, Yelp Host connects to a restaurant's existing point-of-sale system, including Toast, Square, and Clover. It reads the full menu, takes orders conversationally, and sends them directly to the kitchen without requiring manual entry.

Unlike many ordering systems, Yelp Host charges restaurants no commission fees.

OpenTable integration

For the OpenTable integration, restaurants in the United States and Canada can now use Yelp Host to automatically handle reservation calls made through OpenTable. Customers can make, modify, or cancel reservations via AI around the clock, with information instantly synced to the OpenTable system.

Yelp's Chief Product Officer noted that many restaurants struggle to answer every call, leading to missed reservations and orders. Yelp Host leverages Yelp's trusted business data and becomes smarter with each interaction, helping restaurants manage every inquiry.

New language and voice options

The newly added language and voice customization features are also noteworthy. Yelp Host can now automatically detect a caller's language and respond in one of 16 new languages. It also offers eight new voice options and supports creating a custom voice that matches a restaurant's brand.

Additionally, new reporting tools provide metrics such as call evaluation scores, after-hours call volume, reservation conversion rates, and food order counts.

Pricing and impact

Yelp Host starts at $249 per month, with a price of $199 per month for Yelp Guest Manager customers. One restaurant operator reported that since enabling the service, it has saved 80 hours of employee time per week, allowing the team to refocus on the in-store dining experience.