On August 22, 2026, coinciding with the 30th anniversary of Taikang Insurance Group's establishment, Taikang officially launched its Integrated Care AI Model 1.0.

Addressing the growing healthcare and eldercare demands of the longevity era, Taikang is leveraging its years of hands-on experience in the medical and senior living industries. The company is driving the deep integration of artificial intelligence into real-world settings such as medical treatment, eldercare, rehabilitation, nursing, and health management, aiming to explore how technological innovation can enhance the quality and efficiency of care services and contribute practical industry solutions to the Healthy China initiative.

Liu Tingjun, CEO of Taikang Insurance Group, stated that with the advent of the longevity era, AI applications in industry are accelerating. For AI to enter practical business scenarios, it must be deeply integrated with business processes, professional personnel, and organizational frameworks. Taikang's development of the Integrated Care AI Model is intended to capitalize on its long-accumulated expertise in care scenarios, professional capabilities, and data infrastructure, working alongside industry partners to drive innovative AI applications in the healthcare-eldercare field, ultimately better serving the longevity era and public health.

Deep Roots in Care: Building a Coordinated System of Institutional, Community, and Home-Based Services

Taikang first entered the senior living industry in 2007. After nearly two decades of exploration, it has gradually developed a new life insurance business model that coordinates "payment, service, and investment" across three fronts. Taikang continues to promote the integration of medical and eldercare services, connecting professional offerings such as health management, chronic disease management, medical diagnosis and treatment, rehabilitation nursing, and long-term care. At the same time, its service scenarios are extending from institutional settings to communities and home-based care, progressively forming a multi-tiered care service system that coordinates institutions, communities, and homes while integrating medical, eldercare, nursing, and rehabilitation services.

To date, Taikang's medical and senior living operations have expanded to 37 cities across China, encompassing 48 projects. Thirty-two senior living communities are now operational, housing over 23,000 residents, and five major medical centers are fully open and running. This extensive and ongoing practice in medical-eldercare integration provides a vital foundation for AI to enter real industrial scenarios.

In a review marking the tenth anniversary of Taikang's Yan Garden community, relevant data showed that within one year of residency, residents experienced a 46% improvement in frailty, a 39% reduction in fall rates, a roughly 10-percentage-point increase in the control rate of "three highs" (hypertension, hyperglycemia, and hyperlipidemia), and an incidence of anxiety and depression at only about 15% of the general societal rate. Taikang aims to continually enhance the health and quality of life of elderly individuals through lifestyle improvements and integrated medical-eldercare services.

Taikang's founding commitment is reflected not only in its business practices but also in its long-standing philanthropic efforts. Through the Yicai Charity Foundation, Taikang channels its accumulated senior care service experience and professional expertise back into society, helping more elderly individuals access quality care services. To date, the "Yicai Thousand Homes" initiative has funded 500 elder care institutions, donated over 40,000 pieces of age-friendly equipment, and helped 98,000 elderly people improve their quality of life in their later years. The "Yicai Training" program has trained more than 150,000 eldercare practitioners and home-based caregivers. Additionally, "Yicai Starlight" continues to support social organizations in providing community-based elderly assistance services, having served over 70,000 seniors in Beijing and Shanghai alone.

Integrating AI into Care Workflows to Boost Quality and Efficiency

Medical-eldercare services are characterized by long-term, continuous, and multi-disciplinary collaboration, with elderly individuals often facing multiple needs spanning chronic disease management, rehabilitation nursing, medical treatment, and long-term care. In 2024, Taikang initiated the development of its Integrated Care AI Model. Built upon a general-purpose large model, it undergoes post-training combined with specialized care knowledge and long-term practical experience. With multi-disciplinary experts participating in both training and evaluation, the model empowers business scenarios such as health assessment, chronic disease management, rehabilitation nursing, and risk identification.

In practical application, the Integrated Care AI Model serves as an intelligent assistant for medical and care staff. It connects institutional, community, and home-based services, facilitating efficient coordination of professional resources across medical, eldercare, and nursing fields, thereby extending quality care services to more individuals and families. Artificial intelligence is not meant to replace professionals but to empower them, allowing them to devote more energy to professional judgment, humanistic care, and serving the elderly.

Open Collaboration to Build a Shared Care Industry Ecosystem

The development of the medical-eldercare industry requires the joint participation of multiple stakeholders, including medical, eldercare, nursing, rehabilitation, technology, and research institutions. At this launch event, partners from universities, research institutions, and fields such as intelligent sensing, medical imaging, robotics, healthcare IT, and medical devices all took part. Taikang hopes to leverage its strengths in care scenarios and industrial practice to engage in open collaboration and coordinated innovation with all parties, driving the deep integration of AI with the medical-eldercare industry.

Liu Tingjun noted that the Integrated Care AI Model 1.0 is still just a starting point. Looking ahead, Taikang will continue to uphold a people-centered approach, guided by customer health needs, and drive deeper integration of AI into scenarios such as medical treatment, eldercare, nursing, rehabilitation, and health management. The company will persist in refining its multi-tiered care service system that coordinates institutions, communities, and homes.

From first exploring the senior living industry 19 years ago to launching the Integrated Care AI Model 1.0 today, Taikang's original commitment to "serving the public and benefiting society" remains unchanged. Facing the longevity era, Taikang will continue to empower the medical-eldercare industry through technological innovation, working hand-in-hand with industry partners to build an open ecosystem, and continuously improving the quality, efficiency, and accessibility of care services, ensuring that technology better serves public health, a better life, and the Healthy China initiative.