Customers Bancorp (CUBI) saw its stock price surge 5.08% during intraday trading on Monday, following the announcement of a major strategic partnership with artificial intelligence leader OpenAI.
The bank's subsidiary, Customers Bank, entered into a multiyear collaboration with OpenAI to deploy AI across its commercial banking operations. The partnership aims to reengineer key workflows in lending, deposits, and payments using OpenAI's models within the bank's secure infrastructure.
This initiative expands an existing relationship that began in 2023 and is expected to shift banker time toward more client-facing work by the end of 2026. With nearly $26 billion in assets and 75% of its employees already using OpenAI-powered tools, the announcement fueled investor optimism about the bank's operational efficiency and future growth prospects.